Customers are responsbile for return shipping costs for any missed deliveries.
SHIPPING POLICY
Flat Rate Ground Shipping Starts at $19 / bottle + $3 each additional bottle
Flat Rate Ground Shipping for Orders Above $249
Bundle Type
Price
Price For Extra Unit
Full Case (12 bottles)
$40/case
$40/case
Half Case (6 bottles)
$25/case
$25/case
4 Bottle Combo
$25/combo
$25/combo
3 Bottle Combo
$25 for up to 2 combos
$12/combo
2 Bottle Combo
$25 for up to 3 combos
$8/combo
Single Bottles
$25 for up to 6 bottles
$4/bottle
Route Insurance "Green Package Protection"
By not selecting shipping protection, Don's Liquors & Wine is not liable for lost, damaged or stolen items
The option for Route Insurance ("Green Package Protection") shows up as a separate line item in your shopping cart at the time purchase. We are using a third-party shipping insurance company to cover instances of shipments that are lost, damaged or stolen. In the case something goes wrong with the delivery, refer to the email from Route insurance and follow the instructions for replacement or reimbursement. FedEx is not taking claims on the vast majority of shipments these days, which is the why we provide this option for our customers.
Extreme Weather Warning
Prolonged exposure to extreme heat or cold (above 80 degrees, below freezing) may spoil wine. If you are shipping wine outside the West Coast and are experiencing such weather, we highly recommend choosing an expedited shipping method or requesting us to delay shipment until conditions return to normal. donsliquorsandwine.com and our shipping carriers are not responsible for wine being spoiled during transit and weather related spoilage is not covered by the shipping company insurance.
Adult Signature Required
All our orders require adult signature.
You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery.
WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?
Orders usually ship 1-2 days after received. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Shipping Policy
You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery.
The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws.
All orders placed Monday through Friday will be shipped out in 3-5 business days.
Orders placed on Friday after business hours, Saturday or Sunday will be shipped out 3-5 business days from the following Monday
No shipments are delivered on Saturday or Sunday
We do not guarantee any shipping delivery dates all dates are estimated.
We cannot ship to PO boxes or APO/FPO addresses
We do not ship outside the U.S.
We do not ship to the following states:
Alaska
Hawaii
Massachusetts
Tennessee
U.S. Territories
INTERSTATE SHIPPING
All merchandise from Don's Liquors & Wine is sold in California and title passes to buyer in California. By placing your order, you authorize Don's Liquors & Wine to engage a common carrier on your behalf to deliver the merchandise to your specified address. We make no representation as to the legal right of anyone to ship or import wines into any state or country outside of California. When selecting to ship to another state, you assume all responsibility for determining whether you may lawfully import alcoholic beverages into that state. As interstate shipping laws are continually changing, please check with an appropriate agency before placing your order.
Please note that interstate shipments may incur additional taxes and tariffs from the final destination location. These additional fees are the responsibility of the customer.
RETURN & EXCHANGE POLICY
By California state law, we are not allowed to accept returns. If your item was delivered damaged, incorrect, or you received the wrong product, please contact at 408-225-2991 or email us at and we will work with you to replace or fix your order.
Returned Shipments
It is the recipient's responsibility to receive the shipment in a timely matter including but not limited to being available for a signature and providing the correct address. If for whatever reason the shipment is returned back to sender, the outbound shipping fee is non-refundable. Additionally, customers will incur additional charges for the full cost of initial shipment AND the full cost of the returned shipment. Fedex return shipments are costly so be careful entering the correct address and being available for the package.
Damaged goods
We ship using Fedex compliant packing materials specifically designed for wine. If there is an issue send us images to support@gobuyliquor.com and we will work with you and Fedex to resolve it quickly. We requires pictures for insurance purposes and to prevent fraud.
Shipping Delay Information